Reporting and Analytics

How to Access Your Campaigns Reporting and Analytics

You can view reporting and analytics about your campaigns. You can view campaign activity from the last 30, 60, or 90 days or within a specified date range. For each campaign the following analytics are displayed: - Number of views - Number of engagements - Number of shares - Number of referred visits - Number of leads - Number of sales To view the Campaigns Reporting and Analytics: - Click the Report button. - Click on Campaigns. - On the Campaigns page, click the dates you want to view. - ...

How to Access Your Published Messages Reporting And Analytics

You can view reporting and analytics about your published messages and export this data as an archive of all published messages. You can view message activity from the last 30, 60, or 90 days or within a specified date range. For each message the following analytics are displayed: - Number of clicks - Number of likes - Number of comments - Number of retweets - Number of leads - Number of sales To view the Published Messages Reporting and Analytics: - Click the Report button. - Click on Publi...

How to Access Your Share Buttons Reporting and Analytics

You can view reporting and analytics about your share buttons. You can view share button activity from the last 30, 60, or 90 days or within a specified date range. For each share button the following analytics are displayed: - Number of promoted links - Number of shares - Number of referred visits - Number of leads - Number of sales To view the Share Buttons Reporting and Analytics: - Click the Report button. - Click on Share Buttons. - On the Share Buttons page, click the dates you want to...

How to Access Your Social CRM Database

Learn about your Social CRM Database and how you can view it. Every user who engages with a campaign or Share Button will be added to your Social CRM database to track their engagement, reach, sharing & conversion activity. Advanced search filters are available to identify leads that match your demographic requirements. Reach out to your most influential advocates directly or export the entire database to Excel or your CRM. These individuals have engaged with your campaigns or share buttons. Fo...

How to track and report on WooCommerce store revenue

Do you have a WooCommerce store? Now you can track social media, campaign & share button revenue in our dashboard. You'll also be able to set purchase goals for your refer-a-friend programs and award bonus entries in your referral sweepstakes campaigns! Follow these steps: 1. Obtain your account-specific sales tracking pixel in Account Preferences. 2. Copy the tracking pixel to your clipboard with cmd + c on a Mac or ctrl + c on a PC. 3. Log in to your WooCommerce admin settings and scroll to t...

How to Use Reporting and Analytics

Learn how to use Reporting & Analytics to understand and improve your SMM data. You can view reporting and analytics on clickthroughs and social sharing activity. See which topics are most engaging to your fans and followers quickly so you can post a follow-up message and create content to drive inbound traffic. Advanced search filters allow you to find archived posts quickly. Integration with Google Analytics is active by default for closed-loop ROI reporting. You can easily switch the integra...

How to View Your Optimal Send Times Reporting and Analytics

Learn how you can check your Optimal Send Times Reporting and Analytics. This grid illustrates the best times to publish to each of the social networks to accomplish the objective you select. You can limit the results to one or more social networks and one or more days of the week. For example, if today is Wednesday and you want to know what the best time to publish a special offer on Facebook and Twitter, you would: Optimize for Sale Conversions, Select Facebook and Twitter, and select the rem...

Social Media Metrics Used in Reports

- Clicks - number of clicks on links in social post/campaign share/share button - Engagements - number of unique people who clicked, liked, commented or shared a social post - Conversions - the number of visits to a page containing the ‘lead’ or ‘sale’ conversion pixel that resulted from the click of a link in a social post/campaign share/share button - Like/Favorites - the number of unique people who expressed that they like, enjoy or support a social post by way of clicking on the Like/Favorit...

What are "Leads"?

Understand how the software makes use of leads. A 'Lead' in our reports and goals are visits to the client's web pages that contain our 'Lead' tracking pixel, which we provide in Account Preferences. You can place it on Thank You confirmation pages wherever you determine a 'Lead' conversion takes place, it's different for every company. Some consider an eNewsletter signup a Lead, they would place the pixel there. Other's don't consider that a Lead, so they wouldn't want to place the Lead pixel ...